who, where, how

all parcels are dispatched using australia post services.
postage is only available within australia.
no international postage is available.
your order will be sent with tracking.

cost + options

free regular post australia wide is offered with a purchase order of more than $100 aud. yay!
flat rate regular post australia wide is $9.
flat rate express post australia wide is $12.
you can also opt for postage with signature on delivery.

packing + delivery time

all orders are packaged by my hands, so please give me up to 3 business days (from the date of receipt of your payment) for your order to be carefully picked, packed and posted.
standard postage times apply (from the date your order is dispatched) and will vary depending on your postcode.
if you need a pair of earrings for a specific date, please place your order in advance to avoid a sad face of disappointment.

once your order has been dispatched, you’ll hear from me.

please visit australia post for approximate delivery times.

if choosing the express post option*, please note that not all postcodes are guaranteed next day delivery. visit australia post to see if your postcode is included in their express network.
* choosing the express post option does not mean I process your order any quicker. express post means australia post will deliver your order in an express fashion (if your postcode is within their express network).

combine postage

if you place more than 1 order (within a 12hr time frame) you will only need to pay for postage once.
to make this happen, just enter the code combine at checkout, from your 2nd order onwards.
if your order totals more than $100 when combined, initial postage fee will be refunded via method paid.
if you place multiple orders outside the 12hr time frame, you will need to pay postage for each order (excluding eligible free postage orders of more than $100)

 

the finer print (but in a large print so it’s legible)
elpee is not responsible or liable for delayed postage once your order has been lodged at australia post.
elpee is not responsible or liable for lost or damaged items once your order has been lodged at australia post.
to claim compensation for lost or damaged items, please contact australia post directly with your tracking number.